Small print
Contents
In brief:
- Cookies on the brightbooks.de website are for technical reasons only. Brightbooks.de does not track you anywhere else on the internet.
- Brightbooks.de does not sell any data you have provided to third parties.
- If you encounter a problem with your order, please contact info-verlag@brightbooks.de. We'll work something out. The text below follows either legal stipulations by the EU or is meant for difficult customers, i.e. NOT you!
Brightbooks.de does not assume any responsibility for any contents of external websites to which a link has been placed.
All books, photos and bookmarks are protected by copyright. The copyright lies with the respective authors, artists and photographers.
All photos and texts © brightbooks.de
Consumers are entitled to the right of cancellation of order according to the following conditions: A consumer is any natural person who concludes a legal transaction for purposes which are not related to his or her trade, business or profession.
Cancellation of Order/ Right of Cancellation
You have the right to cancel your order within fourteen days without stating any reasons.
The cancellation period is fourteen days from the day when you or a third party indicated by you, other than a carrier, acquires material possession of the items you ordered.
To exercise your right of cancellation, please inform brightbooks.de by letter or email, stating clearly that you would like to cancel your order.
To observe the cancellation period, it suffices if you send us your notification of cancellation of order before the cancellation period ends.
Effect of Cancellation
If you cancel your order, we shall immediately and within fourteen days at the latest, reimburse all payments received by you, including delivery expenses (except for additional costs incurred due to your choice of a more expensive carrier and not the inexpensive standard delivery offered by us), counting from the day we have received your cancellation of order. To reimburse you, we shall use the same payment method you have used in the original transaction, unless otherwise agreed with you. In no case will there be any charges for the reimbursement of payments. We are entitled to refuse reimbursement until we have received the ordered items back or you have proven that you have sent them, whichever is the earliest. The returned books or other items must be in a proper state and show no visual signs of damage or wear and tear.
You have to return the items to brightbooks.de immediately or within fourteen days at the latest, counting from the day you have notified us about your cancellation of order. The cancellation period will be observed if you sent the items back before the cancellation period of 14 days ends.
You shall bear the direct costs of returning the goods.
Complaints
If you would like to return books or other items due to damage incurred in transit, we ask you to please take a photo of the damage and email it to info-verlag@brightbooks.de. In these cases we are happy to either send you a replacement free of charge or to reimburse your amount of purchase.
Please find the full Data Privacy Statement of brightbooks.de i.a.w. the General Data Protection Regulation (GDPR EU) below. This policy includes:
1. About brightbooks.de
2. Information received and retained by brightbooks.de
3. Sharing your information with third parties
4. External websites that will receive your IP-Address
5. Cookies
6. How we protect your data
7. Your rights regarding your personal information
8. Updates to the privacy policy
9. Contacting us
1. About brightbooks.de
The www.brightbooks.de website is owned and operated by Gordina Steckert, Schwalbacher Str. 11, 50969 Koeln, Germany.
Brightbooks.de sells local literature, local crime fiction, novels, short and childrens stories, bookmarks and wildlife aids. The business and website are not affiliated with enterprises of the same name in other countries and do not currently cooperate with other publishers.
2. Information received and retained by brightbooks.de
When using the brightbooks.de website, your personal data is collected. This is necessary both for technical reasons, in order to guarantee you all functionalities of our website and for security reasons in accordance with Art. 6 para. 1.1 lit. e GDPR or, if you have given your consent or if contractual relations are concerned iaw. Art. 6 para 1.1 lit a, b GDPR.
When you place an order, brightbooks.de receives your name, address, email address, payment information and information on which article(s) you wish to buy. This allows us to fulfil your order and send you messages pertaining to your order.
Brightbooks.de processes your contractual data (e.g. for the purchase of books, bookmarks and other items, data specifications for a deviating delivery addresses, payment information) in order to fulfil contractual obligations and services in accordance with the General Data Protection Regulation (GDPR EU) law, art. 6 para. 1 lit b. The information marked as mandatory in online forms is required for the conclusion of the contract. If you withhold any information, brightbooks.de may not be able to process your order or contact you regarding your order. By placing an order for an item on the Brightbooks.de website you give us consent to process your data according to the contract.
There are a number of grounds brightbooks.de stores your data under. These are:
Contractual – the information is required to perform the contract for goods or services you have requested/ordered including payment, delivery etc.
Legal – should brightbooks.de be legally required to contact you concerning a purchase or service and also to comply with legal obligations to keep business records.
Consent – where you have given brightbooks.de consent to contact you.
Brightbooks.de is legally required (General German Fiscal Law, art. 147 para. 3 in conjunction with para 1 nos. 1, 4 and 4a ; German Value Added Tax Act art. 14b para. 1) to keep business documents for a period of ten years. After this period of time your data will be deleted. The data is stored on external storage media that is usually not connected with the internet or a computer. By placing an order for an item on the brightbooks.de website you give us consent to retain your data as legal stipulations require.
3. Sharing your information with third parties
The data you supply for the purchase of books, bookmarks or other items will not be passed on or sold to any third parties for marketing or advertising purposes. Proof of purchase must, however, be provided to the tax office upon request.
No newsletter is currently sent.
Statistics tools collect user data. The webpages of brightbooks.de do not use any statistics tools (for example to count the number of visitors to the website).
The captcha (spam filter) on the order form is a WebSite X5 captcha (i.e. generated by the software used for this website) which also collects no data.
Brightbooks.de may share your details with service providers who assist us with sending the items you ordered.
If you do not pay in advance or cash on delivery, brightbooks.de reserves the right to submit your personal information to third parties for verification purposes. These third-party providers include payment processors and providers of card validation services. This is necessary for the performance of the contract. Brightbooks.de does not keep a record of your credit or debit card details. The third-party providers only process the data on brightbooks.de’s behalf. These third parties may be located outside the European Economic Area (EEA); however, brightbooks.de will only use providers that protect your information adequately at all times.
When transferring any personal information outside the EEA, brightbooks.de will only do so under one of the legally recognised transfer mechanisms for ensuring the data is safeguarded. These are:
The country in question has been deemed safe for data transfer by the European Commission.
The contract for data processing contains the standard contractual clauses laid down by the European Commission to safeguard the transfer of personal data.
Binding corporate rules – this is where a large company’s own internal processes for international data transfer have been signed off and agreed by the European Commission as safeguarding the data.
If the data is going to the USA it can be safely transferred to a company that is certified under the EU-US Privacy Shield.
Brightbooks.de will disclose your personal data in order to comply with any legal obligation. This includes disclosing information to organisations for the purposes of fraud protection, credit risk reduction, or the order of a court or regulator.
4. External websites that will receive your IP-Address.
The brightbooks.de website contains links to third parties websites which are not covered by this privacy policy. Facebook (FB) will receive your IP-address if you wish to contact any artists on FB or access any FB pages as part of brightbooks.de charity activities. Other external websites (such as the BBC), that are accessible via links from this website will also receive your IP-address. If you want to go to a third-party website, please read the privacy policy for that website. Brightbooks.de will not pass on any information to external websites.
5. Cookies
I.a.w. the General Data Protection Regulation (GDPR EU) law, art. 6, para 1 lit f, this website uses necessary and functional cookies only to ensure the operation of the website.
Brightbooks.de uses session-cookies (technical cookies), to optimise the brightbooks.de website and does not use tracking cookies. While session cookies will place data files on your device, they will not track you.
A session cookie is a small text file that is sent by the respective servers when you visit a website and stored temporarily on your hard drive. This file includes a so-called session ID, which can be used to assign various requests of your browser to the session. This will allow your computer to be recognized when you return to our website. They are used, for example, to enable you to use the shopping basket function across several pages.
Our legitimate interest in the use of cookies pursuant to Art. 6 para. 1.1 f) GDPR is to make our website more user-friendly, effective and secure.
For more information and how you can manage your cookie settings or withdraw consent see Your Cookie Options below.
6. How brightbooks.de protects your Data
Brightbooks.de follows security procedures in the storage of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information. These include firewalls and virus-checking procedures.
Persons under 16 years of age should not transmit any personal data, unless the consent of their parents or guardians (holders of parental responsibility) has been granted (Art. 8 para 1 GDPR). The consent must then be explicitly stated in the message (Art. 8, para 2 GDPR). Brightbooks.de does not request personal data from children and young people and does not knowingly collect such data.
7. Your rights regarding your Personal Information
Under the General Data Protection Regulation (GDPR EU), you have a number of rights with respect to your personal information, which are:
Correcting your Information
You are entitled to have your personal information updated to ensure it is accurate. In order to maintain the accuracy of the information that brightbooks.de holds, you can update your personal details by sending an email to info-verlag@brightbooks.de.
Withdrawing Consent
You have the right to withdraw your consent to any processing that is currently being done under your consent. Consent can be withdrawn by sending an email to info-verlag@brightbooks.de.
Obtaining a copy of your Information
You have the right to receive a copy of the personal information that brightbooks.de holds about you. You can do this by contacting info-verlag@brightbooks.de, providing the full name attached to your account.
Deleting your information
You can request that brightbooks.de delete your personal information in certain circumstances. These will be specific to each case. You can do this by contacting info-verlag@brightbooks.de.
Data Portability
You have the right to ask brightbooks.de to transfer the personal information that you have given to another controller.
Restricting Processing
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy, or brightbooks.de no longer needs to hold your data but you have requested its retention by brightbooks.de. You can do this by contacting info-verlag@brightbooks.de, providing the full name attached to your account.
Right to object to Processing
You have the right to request that brightbooks.de stops processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc.
You can action any of these rights by contacting info-verlag@brightbooks.de or sending a letter to Gordina Steckert, Schwalbacher Str. 11, 50969 Koeln, Germany.
Right of complaint to the Regulator for Data Protection i.a.w. art. 77 GDPR EU.
8. Updates to this policy
Brightbooks.de may update this policy at any time without notice. Information that the policy has been updated will be posted on the Home page. By continuing to use the website after a notice has been posted informing you of an update, you accept the changes to this Policy.
Privacy statement last updated on 08 August 2022.
9. Contacting Brightbooks.de
If you have any questions about privacy please contact me at:
Brightbooks-Verlag
Gordina Steckert
Schwalbacher Str. 11
50969 Koeln
Germany
phone: +49 151-40118166 or (landline) +49 221 418040
email: Gordina.Steckert@t-online.de
1. Scope of Application
These General Terms and Conditions apply to all business interactions between brightbooks.de as the seller and purchasers in the respective version valid at the time of the conclusion of contract. Brightbooks.de does not accept any other conditions stipulated by the purchaser unless brightbooks.de would have given its expressed written consent to their validity.
These General Terms and Conditions apply to all business interactions between brightbooks.de as the seller and purchasers in the respective version valid at the time of the conclusion of contract. Brightbooks.de does not accept any other conditions stipulated by the purchaser unless brightbooks.de would have given its expressed written consent to their validity.
2. Contract
(1) The presentation of the product range of brightbooks.de on the internet, accessible via computers, does not constitute an offer in the legal sense of the German Civil Code (section 145 et seq.) but a non-binding invitation to the purchaser to order these products.
(2) The purchaser who places an order with brightbooks.de via internet, email, telephone or any other means of communication makes an offer for to conclude a sales contract with brightbooks.de. The purchaser will receive an acknowledgement of receipt by email (acknowledgement of receipt of the order) listing the order data. The acknowledgement of receipt of the order does not constitute an acceptance of the offer but a mere information to the purchaser that their order has been received by brightbooks.de.
(3) The contract with brightbooks.de is not concluded until brightbooks.de accepts this offer by posting the item(s) ordered to the purchaser and affirming dispatch in a second email (shipping confirmation). Any items of the same order that are not listed in the shipping confirmation do not form part of the sales contract. If payment is made in advance (section 4, paragraph 2), the sales contract is concluded as soon as the purchaser places an order and brightbooks.de sends an email or any other form of written communication requesting advance payment. Resellers are given a 30% standard discount rate on all items.
(4) If brightbooks.de cannot accept the purchaser's offer, the purchaser is informed about the unavailability of the item instead. In this case, all payments made by the purchaser shall be reimbursed without delay.
3. Delivery and Postage
(1) brightbooks.de is entitled to send partial shipments provided this is just and reasonable to the purchaser. If brightbooks.de effects partial deliveries, brightbooks.de shall pay for the additional postage.
(2) All information given on expected delivery dates is non-binding unless brightbooks.de has made a written commitment to a purchaser.
(3) Imports to other countries may be subject to export limitations and border taxes which shall be borne by the purchaser. Such regulations and taxes may vary, depending on the customs area. The purchaser shall pay all customs duties and tax charges.
(4) If the purchaser cancels their order i.a.w. section 5 of the GTC below, the purchaser will bear all costs that may arise in returning the goods if the items delivered were as ordered and the price of the items to be returned does not exceed 40.00 Euro or, if the items have a higher value, the purchaser has not yet rendered a return service or made a contractually agreed partial payment at the time of cancellation.
4. Maturity, Payment and Reservation of Ownership
(1) brightbooks.de will only accept the payment methods indicated to the purchaser on the brightbooks.de website. Insofar as brightbooks.de has a valid e-mail address of the purchaser, invoices will be sent by e-mail.
(2) Delivery is not made under any circumstances unless the purchaser has effected payment in advance. The purchase price becomes due at the time of delivery of the items. Terms and conditions for registered resellers may vary and will be as agreed upon.
(3) The purchaser is entitled to a set-off only and insofar as their counterclaims are legally valid, undisputed or acknowledged by brightbooks.de. The purchaser is entitled to make use of their right of retention only if their counterclaim is based on the same purchase contract.
(4) The delivered items remain property of brightbooks.de until full payment has been effected.
5. Notice of Cancellation
The right to cancel an order i.a.w. section 13 of the German Civil Code applies to consumers only (i.e. not to resellers or self-employed persons ordering the items for their business).
Cancellation Policy
You may cancel your statement of contract in text form within two weeks (for example by letter or e-mail) without indicating any reasons or, if you have received the item(s) within this period, by returning the item(s) in time. The period begins upon receipt of this instruction in text form but not before the item(s) have been received by the purchaser (with regard to repeated deliveries of similar items not before the first partial delivery has been received) and not before the fulfillment of our information obligations i.a.w. section 312c para. 2 of the German Civil Code, section 1 para. 1, 2 and 4 InfoV of the German Civil Code. A timely dispatch of the cancellation notice or the items is sufficient to keep the deadline.
The cancellation notice must be addressed to: Brightbooks-Verlag, Gordina Steckert, Schwalbacher Str. 11, 50969 Koeln or info@brightbooks.de
Consequences of Cancellation
In case of an effective cancellation, the services received by both sides and any uses derived (e.g. interest) shall be returned. If you cannot return the services in whole or in part or only in a deteriorated state, you may be obliged to pay compensation. This shall not apply if the deterioration of items can solely be traced to such an examination as would have been possible in a retail shop. Incidentally, you can avoid the obligation to compensate for deterioration if you do not use the items as your own and refrain from doing anything which would impair their value. You must bear all costs that may arise in returning the goods if the items delivered were as ordered and the price of the items to be returned does not exceed 40.00 Euro or, if the items have a higher value, you have not yet rendered a return service or made a contractually agreed partial payment at the time of cancellation. In all other cases, the return consignment will be free of charge for you. Obligations to refund payments must be met within 14 days.
This period starts for you upon sending the notice of cancellation for the items, and for us upon receiving them.
End of cancellation policy
Please note:(1) Cancellation of the contract is excluded
- if the items are not suitable for sending back on account of their nature (e.g. e-books, downloads etc.),
- if audio or video recordings or software have been unsealed by the purchaser
- or have been ordered with customer specifications (e.g. personalised books or books with autograph)
Moreover, all legal exemptions i.a.w. section 312 d para 4 of the German Civil Code (regulating distance contracts) apply.
(2) If items are sent back without packaging, the purchaser may be liable to pay compensation.
(2) If items are sent back without packaging, the purchaser may be liable to pay compensation.
6. Warranty
(1) Within the scope of legal provisions, brightbooks.de shall be liable for any defects that may be present upon delivery. For contracts with consumers i.a.w. section 13 of the German Civil Code, the warranty period which commences at the date of delivery is two years.
(2) For purchasers who are enterprisers i.a.w. section 14 of the German Civil Code, the warranty is restricted to one year.
7. Liability
brightbooks.de shall be liable without limitation, if the cause of damage is due to intent or gross negligence. In these cases, however, brightbooks.de shall be liable only for predictable, contract-typical damages. Insofar as the liability of brightbooks.de is excluded or limited, this shall also apply to the personal liability of employees, vicarious agents and subcontractors.
brightbooks.de excludes liability for slight negligence
- if warranties or essential contractual obligations are not violated, i.e., obligations, the fulfillment of which is indispensable for a proper contract performance and which the contractual partner regularly confides in and is entitled to confide in,
- liability for culpably injury to life, body or health remains unaffected.
- This also applies for obligatory liability according to product liability law. The same applies to breaches of obligation by our vicarious agents. Further, liability for slight negligence is reduced to predictable, contract-typical damages.
8. Privacy Policy
brightbooks.de commits itself to treating personal data as confidential i.a.w. the data protection regulations.
brightbooks.de commits itself to treating personal data as confidential i.a.w. the data protection regulations.
9. Downloads of E-Books and Audio Books
(1) A sales contract for e-books is accepted by sending the item by e-mail with a link for a download of the e-book to the e-mail address indicated by the purchaser and registered with brightbooks.de.
(2) With this offer, the purchaser shall receive the simple, non-transferable right to make exclusive personal use of the the title offered i.a.w. the copyright law. The customer is not permitted to make editorial changes to downloads or use modified versions thereof or to provide copies to third parties or to make them publicly available, forward them through the internet or other networks, in return for payment or free of charge, to imitate or resell them or to use them for commercial purposes.
10 Address
(1) This website is hosted by:
Brightbooks-Verlag
Gordina Steckert
Schwalbacher Str. 11
50969 Koeln
Germany
email: Gordina.Steckert@t-online.de
phone: +49 151-40118166 or landline +49 221 418040
(2) The return address is indicated on the delivery note.
11. Final Provisions
(1) For the legal relationships of the customers and brightbooks.de, German law applies solely excluding the principles of conflict of laws of private international law and excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the customer is a salesman, the exclusive venue of jurisdiction for all claims arising from the business relation shall be Cologne/Germany.
(3) If any provision of these General Terms and Conditions is or becomes wholly or partly invalid, this shall not affect the validity of the remaining provisions.
(1) For the legal relationships of the customers and brightbooks.de, German law applies solely excluding the principles of conflict of laws of private international law and excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the customer is a salesman, the exclusive venue of jurisdiction for all claims arising from the business relation shall be Cologne/Germany.
(3) If any provision of these General Terms and Conditions is or becomes wholly or partly invalid, this shall not affect the validity of the remaining provisions.
There are currently five necessary cookies on this website as described below.
Your consent refers to: www.brightbooks.de
Your current status: see below*
* Zulassen (consent), ablehnen (not consent, refuse), Einwilligungsdatum (date of consent), Einwilligung ändern/widerrufen (change/ withdraw consent)